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What Levels of Government Does NIC Work With? All of Them.

We create innovative solutions for governments. Whether a local or federal agency needs a custom solution, or a state is looking for a strategic digital government partner, we have the team and expertise to deliver solutions quickly and effectively.

Federal

NIC’s federal digital government and payment processing solutions enable agencies to meet modernization goals and objectives while minimizing government risk, cost, and oversight requirements. We build on strong, long-term digital government partnerships with 14 federal agencies to develop innovative and success-oriented programs for people across the country. Significant federal solutions include the Pre-Employment Screening Program with the U.S. Department of Transportation’s Federal Motor Carrier Safety Administration; YourPassNow for passes and permits to public lands; and Recreation.gov for reservations at 3,600 public land facilities and 103,000 individual sites.

State

NIC started in 1992 by partnering with the State of Kansas to provide citizens with access to government services online. Since then, we’ve planted/opened offices and operations state-by-state in capital cities to include more than 30 states in the NIC network, spanning from Maine to Hawaii. The NIC state enterprise business model was created to make work easier for state governments and access to services easier for citizens. Our unique funding models and statewide contract agreements allow us to help innovate alongside all government agencies across the state enterprise, creating efficiencies and breaking down silos.

Local

NIC provides custom solutions and flexible partnership approaches using enterprise contracts in 30 states, as well as cooperative purchasing agreements that any local government can leverage.

402

Million secure transactions processed

24

Billion processed on behalf of governments

19,400

Digital government services developed

7,800

Government agencies served

 

Pandemic Response Initiatives

The undeniable need for government services offered digitally became more critical than ever before in 2020 with the onslaught of COVID-19. In the early weeks of the pandemic, NIC collaborated with government partners across the United States to build more than 130 digital solutions, often in a matter of hours, to quickly address critical needs, including crisis communications, COVID-19 testing and vaccines, pandemic unemployment services, payments, and outdoor recreation.

 

Alternate Payment Options

People who prefer to pay their taxes with cash had few options until NIC and Fiserv teamed up to offer CheckFreePay to the government. Now those who don’t have a bank account or simply want to pay in-person with cash can do so at any CheckFreePay® agent location, which includes thousands of retailers, convenience stores, and grocery stores. Pulaski County, Arkansas was one of the first governments to offer CheckFreePay as an alternate payment option for residents. By the end of 2020, Pulaski County had taken in $419,000 of taxes through CheckFreePay, totaling 1,400 individual payments.

 

woman using contactless smartphone pay

 

Pre-employment Screening Program

NIC partners with the U.S. Department of Transportation’s Federal Motor Carrier Safety Administration to deliver the Pre-Employment Screening Program, a digital government service that helps motor carriers inform their hiring decisions by offering immediate and secure access to a commercial driver’s five-year crash and three-year inspection histories.

semi trucks driving on highway at dusk

 

YourPassNow

YourPassNow is a touchless, cloud-based park reservation platform that allows visitors to federal and state public lands to make payments and purchase their entry passes and recreation permits online. Today, YourPassNow is used by more than 70 federal, state, and local partners and sold more than 211,000 digital passes in 2020 alone.

 

glacier point sign

 

Mississippi Government Experience Award

The official website of the State of Mississippi, MS.gov, won first place in the Center for Digital Government’s 2020 Government Experience Awards. MS.gov, powered by NIC Mississippi, was recognized for its digital-first approach to delivering citizen-focused services and for implementing the latest emerging technologies to present a single view of the Mississippi government that is accessible from any device. Mississippi has placed as a top-five winner for six consecutive years. 

 

Jackson Mississippi skyline

 

NIC Has a Proven Partnership Approach

  • We place a dedicated and local team based in your capital city.
  • Our enterprise-wide approach supports all agencies by pooling resources.
  • We focus on our partners’ constituents — delivering digital government solutions to citizens and businesses.
  • Our flexible contract vehicles allow us to serve all agencies and locals across the state.
  • Our industry and partner relationships help us earn recognition for our partners
  • We have a self-funded and flexible model for state enterprises that also focuses on specific needs for state, federal, and local governments.

 

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