Last Updated: September 23, 2020
• NIC applications and websites
• The Gov2Go mobile application, and
• The Gov2Go website located at web.getgov2go.com
We refer to these as the “Services.” We provide our apps to you on the Google Play Store, the Apple App Store, or through our websites.
THE INFORMATION NIC COLLECTS
We collect two types of information from you:
“Personally Identifiable Information”: This is information that you provide to us which personally identifies you. This information includes but is not limited to:
postal or email address
mobile device or telephone number
date of birth
other information or data that identifies you, which is provided by you through our applications or websites or collected and maintained by us if you have registered an account (“Registered Account”) to use the Services
credit card information
credentials to enable the Gov2Go application to interact with government websites of governments providing services to you (“Government Partners”)
certain combinations of such information that meets the legal definition of “Personally Identifiable Information” or “Personal Information” for purposes of notifying you of a data breach.
By registering and creating a Registered Account or using the Services in a way in which you disclose your Personally Identifiable Information, you give your consent for us to receive, view, display, use, disclose, transmit, and maintain such Personally Identifiable Information on your behalf so that we can provide the Services to you.
“Non-Personally Identifiable Information”: This is information that does not personally identify you, such as:
device-specific information, including hardware information about any device you are using to access or use the Services (including UDID), your MAC address, operating system information (including your operating system version), unique device identifiers, browser type, device type, IP address, your location, your user preferences, reporting, dashboards, volumes, and other non-personally identifying analytics.
information about the time you spend accessing and using our Services o activity just before and after using or accessing the Services (such as websites or links clicked to open our websites or download our apps)
the dates and times that you use our Services, and aggregate information about usage and traffic patterns across users of our services.
By registering and creating a Registered Account or using the Service, you give your consent for us to receive, view, display, use, disclose, transmit and maintain such NonPersonally Identifiable Information and to share it with customers and third parties as described below.
HOW NIC COLLECTS INFORMATION
We collect much of the information listed above directly from you when you submit it through our Services. This includes information such as registration information, contact information, user submissions, and public postings. If you do not want to share your information, you can choose not to create a Registered Account or use the Services.
Strictly Necessary Cookies: These cookies are used to remember information you have entered on forms or fields when using our Services and as you navigate to different pages in a single session when using our Services, such as remembering certain information on a form when you go to another page before the form has been completed. These cookies are used to make sure the Services work efficiently and that you can use them effectively. If you disable such cookies, you may not be able to use certain features of the Services.
Performance Cookies: These cookies may be used to measure the performance of the Services, improve how the Services function, and measure our marketing activity. Information that is collected using these cookies is aggregated and anonymous, and we are not able to identify individual users. We may use these cookies to provide aggregated statistics on how the Services are used, determine the efficacy of our marketing activities, and provide feedback to our partners. We may also use these cookies to measure any errors that occur in the Services, improve the performance of the Services, and test different page designs on the Services. We do not use these cookies to target you with advertising on other websites or other applications, or to remember any preferences you have set beyond the current session.
Functionality Cookies: These cookies allow the Services to remember choices you make (for example, your user name) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to your preferences. They may also be used to provide services through the Services, such as watching a video or accessing third-party information or resources.
Other Tracking Methods
Location Data: We may collect and use your location information (such as your current latitude and longitude coordinates) that is provided by your mobile device or by you. Such data about your location can be either precise or imprecise. Precise location data includes Global Position System (GPS) data as well as geolocation data identifying nearby cell towers and Wi-Fi hotspots that we collect when you enable or use location-based services or features of the Services. Imprecise location data includes, for example, a location derived from your IP address or data that indicates where you are located with less precision, such as at a city, state, or postal code. We may use such location information to more efficiently provide you with our Services and improve the functionality of the Services.
Log Files: We use log files in connection with our Services. Log files track Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We utilize this information to analyze trends, administer the Services, prevent fraud, track website navigation in the aggregate, and gather broad demographic information for aggregate use.
Third Party Advertising Services: Over time, we may employ various different advertising or remarketing services that serve you targeted advertisements to make your online experience more focused to your interests. We will not distribute any Personally Identifiable Information collected from the Services or any landing page(s) to advertisers or remarketing services.
DATA FROM USERS OUTSIDE OF THE UNITED STATES
Although the Services are accessible over the Internet and therefore available worldwide, the Services and their content are intended for residents of the United States only. If you choose to access the Services from locations outside the United States, such conduct is at your own risk and subject to the laws of the United States of America, which may differ from privacy laws in your state or home country, and you are responsible for compliance with any local laws and regulations. Nothing in the Services should be interpreted as a promotion or solicitation for any product of any nature that is not authorized by the laws and regulations of the country where you are located. Personally Identifiable Information collected through or on the Services may be stored and processed in the United States or any other country in which NIC or its affiliates, subsidiaries, or agents maintain facilities, and by using the Services you consent to any such transfer of information outside of your country. Users from outside the United States should not use or access the Services or disclose any information, including Personally Identifiable Information, through the Services. Individuals outside the United States who disclose any data through the Services, including Personally Identifiable Information, hereby acknowledge and consent to such data being stored in the United States or any other country, and transferred outside your country.
SECURITY OF YOUR INFORMATION
The security of your Personally Identifiable Information is very important to us, and NIC takes reasonable steps to protect the information you provide us from loss, misuse, unauthorized access, disclosure, alteration, or destruction. We follow generally accepted industry standards to safeguard your information; however, no data or electronic transmission is ever fully secure or error-free. Therefore, please take special care in deciding what information you send to us or provide when accessing or using the Services. We have reasonable safeguards in place to protect your information, and we have taken the following security measures:
• Secure Storage – We deploy reasonable and appropriate industry standard physical, technical, and administrative safeguards to protect your Personally Identifiable Information in storage.
• Confidentiality Agreements – To protect the security and privacy of your information, we utilize industry standard confidentiality agreements to require vendors, partners, and other third parties to maintain the confidentiality of your information.
• Limit Employee Access – We limit access to your Personally Identifiable Information to those employees who reasonably need access to such information in order to improve the Services and process your information appropriately.