Case Study 

Enabling the marijuana industry businesses to apply and manage licenses



Oregon_Marijuana


“OLCC's Recreational Marijuana Licensing System is the first program in Oregon that started online, whose processes originated online. The result is a fully integrated online solution that enables license applicants and holders to fully manage their licenses, packing and permits online, while also fully supporting the agency's internal processes.”


– Pete Fairhurst, General Manager, Oregon Information Division of NICUSA

The Background

Once recreational marijuana was legalized, the Oregon Legislature quickly jumped into action and assigned the new regulatory program to the Oregon Liquor Control Commission (OLCC) based upon the close alignment with existing alcohol regulations. OLCC quickly determined that the existing alcohol processes were largely paper-based, thus they would need a new robust online licensing management system to effectively administer the influx of recreational marijuana applications and facilitate agency administrative activities.

The Solution

In collaboration with NIC, the Oregon Recreational Marijuana Licensing System was launched to enable the marijuana industry businesses to apply and manage licenses online, as well as provide agency personnel with the ability to review, investigate, and issue licenses. The online system enables the agency to receive accurate information and keep track of processing details for fast turnaround on applications. Additional agency features include tracking site inspection findings, reviewing packaging and labeling submissions, and administering suspensions and violations. The system is also interoperable with the OLCC’s Seed to Sale tracking system that was implemented separate from the Recreational Marijuana Licensing System.

The Results

The system is a fully integrated online solution that enables license applicants and holders to completely manage their licenses, packing, and permits online, while also fully supporting the agency’s internal processes. The system has successfully processed more than 19,000 worker permits and license applications since launch.