Amazon Echo for Government
Conversational user interfaces are transforming the way people obtain information, and NIC is at the forefront of utilizing this technology for government.
NIC's Utah subsidiary, Utah Interactive, LLC, partnered with the Utah Department of Public Safety and the Department of Technology Services to launch the first state government Amazon Echo skill allowing citizens to take driver's license practice exams through Echo's voice-activated command device, Alexa.
In Mississippi, NIC's subsidiary Mississippi Interactive, LLC, and the Mississippi Department of IT Services launched an Echo skill for myMS, the state's custom alert and reminder service. This skill allows users to obtain hunting, fishing, professional, and driver's license renewal deadline information directly from Alexa. The service also enables users to access Amber Alerts, obtain contact information for state offices, verify elected officials, and gather state facts.