Setting the eGovernment Standard
NIC's first eGovernment solutions in 1992 were based on bulletin board systems accessed by dial-up connections. While our offerings have changed dramatically over the years, NIC's commitment to delivering solutions that benefit governments and their constituents has been unwavering.
We are proud of our long-term commitment to serving government's unique needs and have established a best-in-class approach to delivering outstanding technology solutions. Among the innovations we have introduced to benefit both our partners and the government community at large:
Channel expansion
In 2003, NIC launched point-of-purchase eGovernment solutions at approved retail establishments for hunting & fishing licenses. We now partner with more than 2,000 locations nationwide to deliver outdoor licensing, payment processing, and motor vehicle services through the private sector.
Marketing to drive adoption
We introduced the first marketing campaign to drive eGovernment traffic in 1993 - since then, NIC has continued to lead the industry in launching promotional campaigns that raise awareness and increase adoption of online services.
Security
NIC's partner states were the first in the nation to be both PCI-DSS certified and Sarbanes-Oxley compliant in 2006. All 29 states we serve are audited regularly and hold current certifications for their security and business process.
Service suites
Since launching the first business services suite for the Arkansas Secretary of State in 1998, NIC has delivered hundreds of bundled services for state agencies - including integrated professional licensing, business registration, tax payment, and transportation filing portals.
Web 2.0
No provider can match NIC's expertise at delivering social media solutions to help government communicate more effectively with constituents. We provide our partners with a wide range of core Web 2.0 services, including real-time online customer service, RSS feeds, SMS/RSS messaging, and integration with key social media outlets like Facebook, YouTube, and Twitter. In addition, NIC is helping many state partners experiment with leading-edge solutions like two-way customer service and interactive polling.
Learn more about NIC's innovative solutions: