Press Releases

State of Idaho Launches Redesigned Official Website at Idaho.gov

Governor Says It Will Help Streamline Government and Make It More User-Friendly

BOISE, Idaho--(BUSINESS WIRE)--Governor C.L. "Butch" Otter announced today that the state of Idaho's official website, idaho.gov, has a fresh, user-centric design and significantly improved functionality.

"We want to ensure interaction with Idaho's state government is as pleasant and efficient as possible," Governor Otter said. "Easy online access to information and services that citizens and businesses need is crucial in our increasingly digital world. I'm pleased to announce the new website, which cost our taxpayers nothing."

At first glance, visitors will notice that the website makeover leverages Idaho's beauty by prominently featuring a scenic Gem State photo that will change seasonally. Test users preferred homepage designs that included landscapes, rating them as easier to navigate, more enjoyable to use, and more trustworthy.

In addition to improved visual appeal, the homepage has been reconfigured to more nimbly accommodate the two most common tasks performed by users: scrolling and searching.

To efficiently handle user scrolling, homepage content is divided into groups with easily understood category titles. The most visited services, pages, and searches are displayed for each category. This additional context guides website visitors to the content they need.

Idaho.gov actively measures the most popular clicks within the site and dynamically reprioritizes content in real time. Popular links require only one click from the homepage.

The search results page is even more robust, with content from online services, topics, and state agency data. The search engine indexes all Idaho state websites and Twitter feeds. In addition, the results page remains on idaho.gov so users still have access to the site navigation.

Since a growing number of Idahoans access the Internet primarily through mobile devices, idaho.gov incorporates the latest in responsive design to maintain mobile compatibility. Additionally, the revamped site meets international online accessibility requirements and is screen-reader compatible.

The new version of idaho.gov is the fifth redesign in the 20-year history of the state's official Web presence. Idaho.gov is managed and operated without taxpayer funds through a public-private partnership between the state and Access Idaho, a Boise-based company.

About Access Idaho

Access Idaho is the administrator of Idaho's official Web portal (idaho.gov) and provider of electronic government solutions for the state. The network manager for the portal is Idaho Information Consortium, a subsidiary of digital government firm NIC.

About NIC

Founded in 1992, NIC (NASDAQ: EGOV) is the nation's leading provider of innovative digital government solutions and secure payment processing, which help make government more accessible to everyone through technology. The family of NIC companies provides digital government solutions for more than 4,500 federal, state, and local agencies in the United States. Forbes has named NIC as one of the "100 Best Small Companies in America" six times and the company has been included four times on the Barron's 400 Index. Additional information is available at http://www.egov.com .

Contact:

Access Idaho
Rich Steckler, 208-332-0102 x1120
rich@accessidaho.org

@IDAHOgov
Back to Press Releases

NEWS

November 20, 2017

Eliminate the scavenger hunt to improve citizen experience

// Government Computer News

Read More

View All Stories

EGOV TODAY BLOG

October 30, 2017

Government That is Personalized, Timely, and Relevant to You—That’s Gov2Go

Read More

View Blog

LIBRARY

View our library of graphics, presentations, videos and more.

View Library
We go where the meetings are

Next Event:

November 29 - 01

NLGA Business Meeting // St. Thomas, U.S. Virgin Islands

View All Events

Press Kit

Facts, photos, logos — everything you need to know about NIC.

View Press Kit